![]() Empowered by real time analytics, myWipro tightly integrates 260 mission critical enterprise apps, collaboration platform and external feeds to give a 360-degree experience to our global workforce. We adopted various new age technology solutions like cloud, mobile, Artificial Intelligence, unified collaboration, real time and predictive analytics to create this future ready platform.įinally, eight months of sleepless nights later, we could present the completely reimagined myWipro to the organization. So, many workshops and sessions later, we could define our user groups, filter them further into meaningful personas and journey maps empathize with them to understand their pain points and aspirations and finally arrive at the design road map. The basic tenets of the experience we wanted to weave were Connectedness, Decision on the go, Ability to transact anywhere, anytime, any device and Collaboration. In the process, we would also transform the various monolithic legacy enterprise applications into fully renovated, agile ones, which would be simple, light and mobile enabled.Ī consolidated platform for employee self-service and business transactions, designed and conceived with user centric principles, the portal would be completely personalized to various user groups, ensuring that they are able to do all the relevant transactions, get updated on important org announcements, view the relevant metrics, all from one place. We unanimously decided that the first milestone of this app transformation journey should be our employee portal myWipro. ![]() The other benefits of this transformation would be opening up of new revenue generation streams, enhancing productivity and making us more agile and cost effective. One of our main focus areas was to transform the internal application landscape to provide a great digital experience to our employees through re- imagined processes, simplified workflows and systems, enhanced automation and innovation. Well…that was year 2007.įast forward to 2016, the year we started the digital transformation journey at Wipro. ![]() Mobile apps were a distant dream and user centric design was an unknown entity. Even for common transactions like time management, one had to hop to five different applications - leave, attendance, timesheets, overtime management, shift management! Each app had its own workflow, its own design language and its own mind! Manual interventions seemed to be the norm. ![]() There were tons of applications, and quite naturally, there were too many duplications. My first couple of weeks went in navigating my way through the labyrinth of applications and figuring out “where to find what!”. A supposed value add was a small space dedicated to company news and announcements, however the freshness of the content there could be questioned. It was pretty much a nondescript portal with the primary function of being a gateway to different applications. My first introduction to the employee portal happened quite customarily within the first one hour of joining Wipro. This article is about the evolution of our enterprise portal from a non-descript amalgamation of links to a tightly integrated, role-based platform for employee self-service and information
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